Brenger Courier Support : Brenger Courier Support

What are sub-accounts?

Modified on Mon, 27 Nov, 2023 at 12:11 PM

Why should I use sub-accounts? What are the benefits?

Modified on Mon, 27 Nov, 2023 at 12:24 PM

How do I create sub-accounts?

Modified on Mon, 27 Nov, 2023 at 1:31 PM

What functions do sub-accounts have access to?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

How does a sub-account affect your status?

Modified on Mon, 27 Nov, 2023 at 1:42 PM

Do sub-accounts have access to invoices?

Modified on Mon, 6 Mar, 2023 at 11:26 AM

Important: DAC7 reporting at Brenger

Modified on Wed, 4 Sep, 2024 at 2:55 PM

On which days will I receive a payout?

Modified on Fri, 9 May at 1:37 PM

Where can I find my invoices?

Modified on Fri, 9 May at 1:42 PM

From May 2025: Changes to payout schedule

Modified on Tue, 25 Mar at 3:28 PM

Do you deliver the items inside?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

Can't make the delivery?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

What do you do when a customer is not at home?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

What are call-out fees and when does Brenger pay this to you?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

What to do when damage occurs?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

How do I know what are proper photos and how do I upload them?

Modified on Mon, 6 Nov, 2023 at 3:39 PM

What do you use the photos I took for?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

Does the own-risk apply to all transports in my daily route?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

What conditions must the photos meet to ensure that I do not have to pay a deductible if damage occurred during a transport?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

What is the performance programme?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

When is a certain level reached?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

What is live tracking?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

Why should I use live tracking? What are the benefits?

Modified on Mon, 6 Mar, 2023 at 11:26 AM

Is live tracking secure?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

Why is it easier to plan when I add my own stops?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

What are expected arrival times?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

How are the expected arrival times calculated?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

What is the punctuality ratio?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

Why is there a punctuality ratio?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

How can I achieve a good punctuality rate?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

What happens if I don't arrive on time?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

Which ratio do I need for which level?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

What do the delivery time colours mean?

Modified on Mon, 6 Mar, 2023 at 11:25 AM

How does it work when I claim a transport?

Modified on Mon, 6 Mar, 2023 at 11:26 AM

How do I leave feedback about a particular completed stop?

Modified on Mon, 6 Mar, 2023 at 11:26 AM

How do you leave feedback on a particular (unclaimed) transport?

Modified on Mon, 6 Mar, 2023 at 11:26 AM

What clothing do our business customers expect diamond couriers to wear? And does Brenger also offer clothing for me?

Modified on Thu, 10 Apr at 9:56 AM

What is the fuel card and what does it mean for me as a courier?

Modified on Mon, 6 Mar, 2023 at 11:26 AM

What is the NIWO and what does it mean for me as a courier?

Modified on Mon, 6 Mar, 2023 at 11:26 AM

The Courier Manual

Modified on Wed, 14 May at 1:54 PM