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Support
Brenger Courier Support
What are sub-accounts?
Modified on Mon, 27 Nov, 2023 at 12:11 PM
Why should I use sub-accounts? What are the benefits?
Modified on Mon, 27 Nov, 2023 at 12:24 PM
How do I create sub-accounts?
Modified on Mon, 27 Nov, 2023 at 1:31 PM
What functions do sub-accounts have access to?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
How does a sub-account affect your status?
Modified on Mon, 27 Nov, 2023 at 1:42 PM
Do sub-accounts have access to invoices?
Modified on Mon, 6 Mar, 2023 at 11:26 AM
Important: DAC7 reporting at Brenger
Modified on Wed, 4 Sep at 2:55 PM
On which days will I receive payment?
Modified on Mon, 23 Oct, 2023 at 4:24 PM
Where can I find my invoices?
Modified on Mon, 23 Oct, 2023 at 4:30 PM
Do you deliver the items inside?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
Can't make the delivery?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
What do you do when a customer is not at home?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
What are call-out fees and when does Brenger pay this to you?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
What to do when damage occurs?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
How do I know what are proper photos and how do I upload them?
Modified on Mon, 6 Nov, 2023 at 3:39 PM
What do you use the photos I took for?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
Does the own-risk apply to all transports in my daily route?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
What conditions must the photos meet to ensure that I do not have to pay a deductible if damage occurred during a transport?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
What is the performance programme?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
When is a certain level reached?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
What is live tracking?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
Why should I use live tracking? What are the benefits?
Modified on Mon, 6 Mar, 2023 at 11:26 AM
Is live tracking secure?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
Why is it easier to plan when I add my own stops?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
What are expected arrival times?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
How are the expected arrival times calculated?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
What is the punctuality ratio?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
Why is there a punctuality ratio?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
How can I achieve a good punctuality rate?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
What happens if I don't arrive on time?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
Which ratio do I need for which level?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
What do the delivery time colours mean?
Modified on Mon, 6 Mar, 2023 at 11:25 AM
How does it work when I claim a transport?
Modified on Mon, 6 Mar, 2023 at 11:26 AM
How do I leave feedback about a particular completed stop?
Modified on Mon, 6 Mar, 2023 at 11:26 AM
How do you leave feedback on a particular (unclaimed) transport?
Modified on Mon, 6 Mar, 2023 at 11:26 AM
What clothing do our business customers expect diamond couriers to wear? And does Brenger also offer clothing for me?
Modified on Mon, 6 Mar, 2023 at 11:26 AM
What is the fuel card and what does it mean for me as a courier?
Modified on Mon, 6 Mar, 2023 at 11:26 AM
What is the NIWO and what does it mean for me as a courier?
Modified on Mon, 6 Mar, 2023 at 11:26 AM
The Courier Manual
Modified on Fri, 27 Oct, 2023 at 12:13 PM